SERVICE CENTER

TECHNICAL ASSISTANCE

Newpharm Medical is authorized service center for Nouvag Medical Precision Tools in Italy. It is possible to submit your request by means of a supplier form provided in this section.

  • Authorized Service Center in Italy for power tools distributed with exclusive commercial agreement, offering the following services: electrical safety test, preventive maintenance, repairing, Full risk contract
  • On-line Traceability Service to manage with intervention on power tools distributed with exclusive commercial agreement
  • Replacement Forklift Service in order to reduce the risk of public service interruption at minimum

If You are among our customers who already using our power tools, You can ask for USER and PASSWORD to our customer service, in order to get technical assistance and monitor the status of the intervention

To follow-up the status of the ticket, we suggest to access the dedicated section

NEWPHARM MEDICAL

CLINICAL ASSISTANCE

NEWPHARM® provides hospitals with on time and high quality clinical assistance by means by means of both competence and collaboration skills

  • Clinical specialists operated consultancy to get custom made implants organized as single use procedural pack
  • Clinical specialists operated training to prepare clinicians to the use of new medical devices
  • Support specialists operated Customer service highly qualified to assist hospitals with both routine and urgent delivery of goods
  • A wide and customized range of solutions to meet hospital specific needs

Have You any questions about our clinical assistance service or customer service?

Please get in touch with us by using e-ticketing form (custom made procedural pack) or contact form (other needs).